top of page
Frequently asked questions
General
Please note that we are unable to accommodate vegetarian or vegan diets, or soy allergies, as our dishes are based on fish, meat, and soy. For our sushi omakase, we can accommodate gluten-free requests, but not rice allergies. For all other menus, we can accommodate rice allergies, but not gluten-free requests. For our Gyu (beef) kappo, we are unable to accommodate pescatarian diets. For all other allergies, please notify us at least 24 hours in advance. We will so our best to accommodate your request, but this cannot be guaranteed. Please note we are unable to offer substitutions once you have arrived for your reservation.
To avoid a 100% cancellation fee, reservations must be canceled, modified, or reduced in party size at least 48 hours (2 days) in advance. For parties of 6 or more, changes must be made at least 10 days in advance. Increasing your party size is subject to availability and cannot be guaranteed. As our restaurant is intimate in size with limited seating, this policy allows us to plan seating, order ingredients, and prepare each course accordingly. Thank you for your understanding.
Each of our three dining experiences — Kaiseki, Sushi Omakase, and Gyu (Beef) Kappo — is served in its own dedicated room, so guests dining together must select the same menu to be seated in the same room. Our menu changes monthly to reflect the freshest seasonal ingredients, with your selection made at the time of booking.
All courses are served simultaneously to every guest, and we can hold your table for up to 15 minutes past your reservation time. Please call us promptly at (702) 778-8889 if you anticipate a delay; if we are unable to reach you, your reservation may be treated as a no-show.If you call to inform us of a 15–30 minute delay, we will prepare your first two courses in advance to be served together upon your arrival. If we do not hear from you until after the 15-minute mark, we are pleased to still welcome you within 30 minutes of your reservation time; however, as dishes are not prepared in advance without notice, your meal will begin from whichever course is in progress at that time.We encourage you to call ahead if you anticipate being late, and kindly ask that you answer should we reach out to you.Arrivals delayed more than 30 minutes will be treated as a no-show. Our 48-hour cancellation policy applies, and a 100% cancellation fee will be charged.
We're happy to try to accommodate an earlier finish time when possible. Please note that courses are served in tandem across the room, so our ability to adjust the timing may be limited in order to maintain the experience of other guests. We recommend letting us know at the time of booking by calling us 702-778-8889, as we cannot guarantee accommodation for same-day requests.
To preserve the comfort and privacy of all guests, we reserve the right to restrict photography and videography as needed. To protect the privacy of other diners, photography that may include other guests is strictly prohibited, and our staff may ask you to limit photography to certain areas. We welcome pictures and short videos as long as extra equipment or bright lights are not used and other guests are not disturbed. We also ask that guests refrain from long videos and live streaming.
Seating is done based on the date the reservation was made, then requests. Parties of 4 or more for the Kaiseki menu are seated in private dining rooms.We cannot guarantee seating at the bar, especially for last minute reservations. Many people book weeks in advance so if you are hoping to sit at the bar, please call and see if we are able to accommodate.
bottom of page